Kayako is a WooCommerce customer service plugin that is designed to provide an optimum workplace where multiple agents can work together and put forward their expertise regarding an issue. With Kayako, you can deal with multiple channels in one place, manage requests better, and improve customer satisfaction.
Kayako enables live chat on your website which lets you manage requests from multiple channels, even if you are offline. It is extremely easy to use and also provides room for customization.